Common Questions

Information about the hospital
Is the medical examination service available for issuing and renewing driving licenses?

Yes, the service is available in the hospital, as the hospital is accredited by the government platform for that

Is the delivery and shipment of medicines available inside and outside the city of Riyadh?

The service is available in the hospital inside the city of Riyadh only at the present time

Is there a pregnancy follow-up programme, what does it include and how much does it cost?

There is a comprehensive pregnancy follow-up program for a lump sum of 3750 riyals. The
program includes visits to the obstetrician-gynecologist and a number of follow-ups, x-rays and medical analyzes throughout the pregnancy. For more information about the program, please see the obstetrician-gynecologist

How to book an appointment
What are the working hours of the clinics in the hospital?

Outpatient clinics operate from (8:00 am) until (9:30 pm).

How much is a visit to the doctor?

Visiting the consultant doctor  300 during a medical technician, with a 14-day

Medical advice
Is it possible to open a file and receive treatment in case of forgetting to prove identity?

Unless it is an emergency (saving a life), it is not possible to open a file or visit a doctor without an official ID, according to the instructions of the Ministry of Interior and the Ministry of Health.

Is it possible to consult a doctor remotely? Home lab analysis?

This can be done through the telemedicine and home care service available in the hospital. For reservations and more information, please contact Patient Services Ext. (1347)

What is the way to submit a complaint, suggestion or observation?

The hospital is always happy to see all your views and consider any complaint or suggestion, either by filling out the form designated for that and handing it over to the office of the duty manager who is available 24 hours a day, or by sending it by e-mail to  [email protected]